top of page

Privacy Policy

Last Updated: April 16, 2026

1. Introduction

Welcome to SCOOTER BROTHERS ENTERPRISES, LLC. We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our Wix-hosted store.

By using our website, you agree to the terms outlined here. If you do not agree with these practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Identification Information: Name, billing address, shipping address, email address, and phone number.

  • Payment Information: We use third-party processors (Stripe and Wix Payments). We do not store your full credit card details on our servers. Payment data is handled directly by these PCI-compliant providers.

  • Device & Usage Data: IP address, browser type, time zone, and information about how you interact with our site (pages viewed, links clicked).

  • Order History: Records of products you have searched for or purchased.

  • Communication Data: Information provided when you contact our support team or sign up for our newsletter.

3. How We Collect Your Information

We use different methods to collect data:

  • Direct Interactions: You provide information by filling in forms, creating an account, or placing an order.

  • Automated Technologies: As you interact with our site, we use cookies, server logs, and web beacons.

  • Third-Party Sources: We may receive information about you from advertising networks (like Meta/Facebook) and analytics providers (like Google Analytics).

4. How We Use Your Information

We use the information we collect to:

  • Fulfill Orders: Processing payments, arranging for shipping, and providing invoices/order confirmations.

  • Customer Support: Responding to your inquiries and resolving issues.

  • Marketing & Advertising: To provide you with targeted advertisements or marketing communications we believe may be of interest to you (via Facebook Ads and email).

  • Fraud Prevention: Screening our orders for potential risk or fraud.

  • Site Optimization: To improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).

5. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above:

  • Wix.com: Our store is hosted on Wix. They provide the platform that allows us to sell our e-bikes to you. Your data is stored through Wix’s secure data storage and databases.

  • Payment Processors: We share data with Stripe and Wix Payments to process your transactions safely.

  • Shipping Partners: We share your name, address, and phone number with domestic freight and shipping carriers to deliver your e-bike.

  • Advertising & Analytics: We use Meta Pixel (Facebook) and Google Analytics to understand how our customers use the Site and to track the success of our marketing campaigns.

6. Behavioral Advertising & Tracking

As described above, we use your Personal Information to provide you with targeted advertisements.

  • Cookies: We use cookies to track your activity on our store. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

  • Opt-Out: You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.

7. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is necessary for tax, legal, and warranty purposes.

8. Your Rights (US State Privacy Rights)

Depending on your state of residence (e.g., California, Virginia, Florida), you may have the following rights:

  • The right to Access the personal information we hold about you.

  • The right to Correct or update your information.

  • The right to Delete your personal information.

  • The right to Opt-Out of the sale of your personal information (Note: We do not sell your personal data for money).

To exercise these rights, please contact us at the email address below.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

SCOOTER BROTHERS ENTERPRISES, LLC Address: 144 Air Force Street, Fort Walton Beach, FL 32547, USA Phone: (352) 628-3686 Email: support@thescooterbrothers

bottom of page